My device keeps switching on and off. — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

My device keeps switching on and off.

brianrussbrianruss Posts: 6 [Apprentice Traveler]
edited January 31 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
My Tom Tom go Live 825 keeps turning itself on and then off, leaving a grey screen. It then switches on and off all the time. Any ideas?

Comments

  • dhndhn Posts: 33,206 Superusers
    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.

    Also, is the device connected to a power source when this happens?
  • brianrussbrianruss Posts: 6 [Apprentice Traveler]
    I have tried the reset as per the tomtom info, but it hasn't sorted out the probem. I have tried it connected to a power source and without, but no difference.
  • dhndhn Posts: 33,206 Superusers
    May be a faulty battery........
  • NiallNiall Posts: 10,564 Superuser
    @brianruss

    You can get a replacement battery for $23.95 +P&P from https://www.newpower99.com/TomTom_GO_LIVE_825_Battery_Replacement_Kit_p/tomtom go 825 live.htm

    To install it see the how to video
    [video]
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