MyDrive Connect - Outage

Traffic monitor not working in Ottawa Canada but works in Los Angeles

LeoKerner
LeoKerner Registered Users Posts: 2
Apprentice Seeker
edited January 2019 in TomTom Services
Anybody knows about this issue?

Comments

  • dhn
    dhn Posts: 33,382
    Superuser
    According to this, Ottawa should be covered:

    https://www.ttwnetwork.com/coverage-maps/

    Check with support:

    :flag_ca: Canada (en)
    1 877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST
  • LeoKerner
    LeoKerner Registered Users Posts: 2
    Apprentice Seeker
    Thanks. Support was of little help, they iffer a refund.... but I want to know, possibly from users in Ottawa, if there is an Ottawa-specific problem....

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