Purchased Rider 400 in Europe now moving to USA
fallingat120mph
Posts: 1 [New Traveler]
I own a Rider 400 (Premium Pack) which states Lifetime Maps (EU45) but now after 4 years am moving back to the United States/North America. I have this on my motorcycle and would really like to continue to use in the US and am wondering if the European model I have can be reset/reprogrammed/updated to use in North America as it's base map(s).
I understand I can buy 1 year subscriptions but would rather have account reflect North America (for lifetime updates) as opposed to Europe.
I thought I read that it is possible through Customer Service but can not find any more information.
Thank you in advance!
I understand I can buy 1 year subscriptions but would rather have account reflect North America (for lifetime updates) as opposed to Europe.
I thought I read that it is possible through Customer Service but can not find any more information.
Thank you in advance!
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Superusers
@fallingat120mph
Contact Tomtom Support to sort out your Account
Support Phone number....
:flag_us: United States
877-757-7137
Monday - Friday: 9:00 a.m. to 7:00 p.m. EST
Email....
Scroll to the bottom of this page
From the Support Menu list
Click 'Contact us'
Or
Click Here for a direct link to 'Contact us'....
https://uk.support.tomtom.com/app/contact/locale/en_GB
Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct
Drill down through the appropriate links
You will eventually get to....
FAQS --- FORUMS ---- EMAIL US---- PHONE US
OR
Email Direct Link...
http://uk.support.tomtom.com/app/contact_incident/c/4692/p/2986/es/0
After Clicking on the Link
Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct
Note... You must already be logged into the site for the 'Email Direct link' to work
Note... The Email Direct Link is problematic with the Firefox browser, try differnt browser
ATB YFM
Superusers
@fallingat120mph
Contact Tomtom Support to sort out your Account
Support Phone number....
:flag_us: United States
877-757-7137
Monday - Friday: 9:00 a.m. to 7:00 p.m. EST
Email....
Scroll to the bottom of this page
From the Support Menu list
Click 'Contact us'
Or
Click Here for a direct link to 'Contact us'....
https://uk.support.tomtom.com/app/contact/locale/en_GB
Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct
Drill down through the appropriate links
You will eventually get to....
FAQS --- FORUMS ---- EMAIL US---- PHONE US
OR
Email Direct Link...
http://uk.support.tomtom.com/app/contact_incident/c/4692/p/2986/es/0
After Clicking on the Link
Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct
Note... You must already be logged into the site for the 'Email Direct link' to work
Note... The Email Direct Link is problematic with the Firefox browser, try different browser
ATB YFM
Superusers
@fallingat120mph
Contact Tomtom Support to sort out your Account
Support Phone number....
:flag_us: United States
877-757-7137
Monday - Friday: 9:00 a.m. to 7:00 p.m. EST
ATB YFM