Manage Community Content no longer appears in current MyDrive (Via 130)

Menace1944
Menace1944 Registered Users Posts: 3
Apprentice Traveler
edited January 2019 in MyDrive Connect
I can no longer access Manage Community Content since update to MyDrive 4.2.3.3625 which means I cannot update POIs. Any relevant FAQ say problem is that software/firmware needs updating but no updates available in MyDrive.

Can anyone help?

Dennis

Comments

  • [Gelöschter Benutzer]
    [Gelöschter Benutzer] Posts: 5,321
    Supreme Navigator
    Check, if your device is affected:

    https://en.discussions.tomtom.com/news-and-announcements-37/end-of-life-for-tomtom-devices-with-2gb-internal-memory-1031975
  • Menace1944
    Menace1944 Registered Users Posts: 3
    Apprentice Traveler
    Via 130 with software AW not on affected list. Also has 4GB internal memory and 8GB SD card. Problem appears to be change to MyDrive Connect as no recent Via update.
  • Niall
    Niall Posts: 11,115
    Superuser
    @Menace1944

    With the device connected to your computer, try this in your browser http://169.254.255.1/pcmi/?locale=en_gb
  • YamFazMan
    YamFazMan Posts: 20,833
     Superuser
    Hi
    @Menace1944

    Re... Your NAV3 Device.....
    Get the latest MyDrive Connect Here.....
    www.tomtom.com/getstarted
    _______________________________________

    Method (1)
    (1)... If you’re running the latest MyDrive Connect… The menu has changed slightly.....
    (2)... With your device turned on and plugged into the PC USB port
    (3)... MyDrive loaded and the MyDrive showing on the PC Taskbar
    (4)... RIGHT CLICK On the Tomtom Icon on the PC Taskbar
    (5)... Click on the link "Manage Community Content" (See below image)

    The below image is 2X normal size65ca4ceb-3ca6-4a4b-bf85-0f0455e9577a.png________________________________________

    Note... If you're using Hidden Icons on your PC's Task Bar
    (1)... Click on the up arrow ^ Icon on the task bar to access the Tomtom Icon
    (2)... RIGHT CLICK on the Tomtom Icon
    (3)... Click on the link "Manage Community Content"

    bd4428ef-8606-4d8b-a4d8-f3b613829c17.png________________________________________

    Method (2)
    Direct Web Address link to "Manage Community Content"
    (1)... With you device turned on and plugged into the PC USB port
    (2)... With MyDrive loaded and the MyDrive showing on the PC Taskbar
    (3)... Click on the Link below to open the "Manage Community Content" page

    http://169.254.255.1/pcmi/?locale=en_gb
    _______________________________________

    After using Method (1) or (2) to access the "Manage Community Content" menu
    install your .Ov2 and associated .bmp file Here.....

    aca811fa-8513-49df-8494-4e69892b73f0.pngATB YFM
  • Menace1944
    Menace1944 Registered Users Posts: 3
    Apprentice Traveler
    Niall and YamFazMan, The fixes you both provided work. The first method from YamFazMan is simpler and I will probably use this in future. POIs updated without any problem.

    Thanks to both of you for your assistance.

    Why do developers change things without providing information on the changes?

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