Email Address

Rel73

Can anyone give me an email address of Tom Tom support. I have been trying to get a refund now for over 2 months for an item they asked me to return. The man I was dealing with by email is a complete waste of time and space and every time I phone them they say the refund will be processed shortly. Really getting frustrated that I cant contact general support via email. Thank you in advance.

YamFazMan

Hi
@Rel73

Scroll to the bottom of this page
From the Support Menu list
Click 'Contact us'
Or
Click Here for a direct link to 'Contact us'....
https://uk.support.tomtom.com/app/contact/locale/en_GB

Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct

Drill down through the appropriate links
You will eventually get to....

FAQS --- FORUMS ---- EMAIL US---- PHONE US

OR

Email Direct Link...
http://uk.support.tomtom.com/app/contact_incident/c/4692/p/2986/es/0
After Clicking on the Link
Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct

Note... You need to be logged into the site for the Email Direct link to work
Note... If your using Firefox, try a different browser Firefox is problematic with the Direct Email link

ATB YFM

Rel73

Thank you for your reply. I have clicked the link whilst logged in and gone to the bottom of the screen to change the county. It won't change from the UK. The little hand is there to select but when I do no options come up. I'm clicking on the flag, united kingdom, English and the symbol.

YamFazMan

Hi
@Rel73

If your using Firefox, try a different browser, Firefox has been problematic, I checked this morning and it was OK, checked again just now, it's NOT working again

ATB YFM

Rel73

Thank you, I logged in with Chrome and it worked.