Same old problem Tom Tom. Totally unacceptable download speed

Judge3151
Judge3151 Registered Users Posts: 4
Neophyte Traveler
edited January 2019 in MyDrive Connect
I am, like thousands of others, downloading, or trying to download the latest maps for my 510. This first and then my 5100. It's grounded to a halt at 1% and showing 430 hours and 31 minutes left. Come on Tom Tom sort it out! That's 17.9166666666666 days, not including the 31 minutes. It's a b******y disgrace. Next purchase won't be a Tom Tom. Can anybody beat that time??

Comments

  • Ovalball03
    Ovalball03 Registered Users Posts: 302
    Renowned Trailblazer
    Don’t often stick up for tomtom but my map downloaded in less than 2 hours and that was over WiFi.
  • miketorcy
    miketorcy Posts: 3,560
     Superuser
    30 minutes for me by WiFi for full Europe, (8,2 GO) on my 6200. Do you have a good connexion?
  • Judge3151
    Judge3151 Registered Users Posts: 4
    Neophyte Traveler
    Connection and speed has always been good. Complaints have been historical about the Tom Tom server speeds. I've downloaded previous map with little problem before. A couple of hours for the size of the file is acceptable. I have and have had a number of Tom Tom devices over the years and find them generally good, but a prompt of that timescale is not funny
  • Jan.
    Jan. Registered Users Posts: 113
    Renowned Wayfarer
    Took me 12 minutes to download the current 3 updates for my TRUCKER 5000.
    At home I use a fiber 300/300 Mbit connection.
  • Niall
    Niall Posts: 11,174
    Superuser
    @Judge3151

    Who is your internet provider as some are have data server problems :(
  • Judge3151
    Judge3151 Registered Users Posts: 4
    Neophyte Traveler
    British Telecom
  • Niall
    Niall Posts: 11,174
    Superuser
  • Judge3151
    Judge3151 Registered Users Posts: 4
    Neophyte Traveler
    Yes, I did see that, but mainly 02 customers appear to be affected by issue from problem involving Ericsson. I've had no problems with BT. I've checked network and speed. Both fine.
  • YamFazMan
    YamFazMan UKPosts: 21,480
     Superuser
    Hi

    My fastest update yet... Full Europe map v10.20 size 8.6GB....
    18Mins 3secs (Stopwatch)
    Virgin media 110Mb/s (Speed checked)
    NAV5 (Wi-Fi) GO 520 over USB with MyDrive connect running in the background....
    NAV5 (Wi-Fi) Devices update on the fly i.e... No Download/Upload/Install

    ATB YFM