Dell Windows 10 Laptop not Connecting to GO5100 via MyDrive Connect

Corkey62 Registered Users Posts: 3
Apprentice Traveler
edited October 2019 in MyDrive Connect

I have just purchased a new Dell XPS15 laptop (My 5year OLD Windows 10 XPS15 Laptop can handle this) - Just installed MyDrive Connect on the Laptop and it manages to say "Connected" for about 20secs then disconnects. The device is showing in Network Adaptors (currently as a USB RNDIS6 Adaptor - have tried all the Drivers), but not as a USB connection like my phone. I have had to complete an update using my OLD laptop, but this cannot go on and need to get this laptop working. Any assistance welcome.