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My husband bought at TomTom.com a new strap (art. 9URØ.ØØØ.Ø8) for his running watch. Unfortunately it is not the right one we needed. How can we send this back for return money, we can only find information about sending back watches
To get in touch with Customer Support, choose Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Email Us or Chat (there is no longer phone support available for watches).
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I hope this helps answer your question. If so, please mark it as a solution so others can look for it if they have the same question.