TomTom Spark 3 Demo Mode

Kristin18

Is the TomTom Spark 3 supposed to resort back to demo mode every time you charge it? Everytime I charge my device I have to turn off demo mode.

tfarabaugh

It should not. Try doing a factory reset and see if that helps. To do a factory reset, make sure the Connect software is running and dock the device to your computer. The Connect window will open; press the gear at the top right and select factory reset from the next screen. Follow the steps provided and when prompted to register or sign in to MySports, select sign in and use your existing account credentials. It is fairly straightforward and should take less than 5 minutes.

I hope this helps answer your question. If so, please mark it as a solution so others can look for it if they have the same question.