Device shuts down

Leont
Registered Users Posts: 2 
Apprentice Traveler

Apprentice Traveler
My Runner 3 shuts down about 10 minutes after start of outdoor exercise, using GPS
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Comments
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HI Leont,
Sorry about my late reply!
I can't find the Runner 3 watch linked to your account but just a Multisports watch. Please try to make Factory reset in recovery mode on your watch and see if it's the same after that.
This can also be related to the depleted battery on your watch, please see this public FAQ here for more information on watch battery: Watch battery losing charge too quickly
Cheers, lampard0 -
Hi Lampard, thank you for the response. The restore factory settings seems a good option. However, please confirm that the data relating to my historic activities will remain on my online profile. Leon0
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Leont wrote:Hi Lampard, thank you for the response. The restore factory settings seems a good option. However, please confirm that the data relating to my historic activities will remain on my online profile. Leon0