Problem with Map 101259

Chris Stryker
Registered Users Posts: 1 
New Traveler

New Traveler
I recently purchased a 2014 Renault Megane. The dealer told me I needed to buy an SD Card for the TomTom which I did. Made sure I had the correct item number etc. I inserted the SD card and got the following message...
Problem with Map. You cannot use this map on this device: United_Kingdom_and_Republic_of_Ireland-101259
I have been online and downloaded TomTom Home to my Mac. Updated the SD card. That did nothing. So I purchased a new map and downloaded that. I again updated from TomTom home but 90% of the updates didn't work and were red error messages.
My account with TomTom is [email protected] please can someone help me as I am wasting time and money and have no idea what I am doing wrong.
Mod edit: Please do not post any personal information on a public forum!
Problem with Map. You cannot use this map on this device: United_Kingdom_and_Republic_of_Ireland-101259
I have been online and downloaded TomTom Home to my Mac. Updated the SD card. That did nothing. So I purchased a new map and downloaded that. I again updated from TomTom home but 90% of the updates didn't work and were red error messages.
My account with TomTom is [email protected] please can someone help me as I am wasting time and money and have no idea what I am doing wrong.
Mod edit: Please do not post any personal information on a public forum!
0
Comments
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HI Chris,
Welcome to the Community!
Have you resolved this issue? If not, please redownload the map on your device using the TomTom HOME application, see the public FAQ here: Re-downloading a map
Cheers, lampard0