GO Mobile subscription — TomTom Community

GO Mobile subscription

NeekNeek Posts: 6 [Master Explorer]
Hi.
I pay four a month ,twice
Whay?

Comments

  • [Gelöschter Benutzer][Gelöschter Benutzer] Posts: 5,321 [Supreme Trailblazer]
    ???
  • NeekNeek Posts: 6 [Master Explorer]
    for a month of upgrade I paid twice. why?
    
  • NeekNeek Posts: 6 [Master Explorer]
    db702ceb-1837-4cc1-99f8-b72a4b68bbb2.png
  • NeekNeek Posts: 6 [Master Explorer]
    b3bacf9c-54b8-4d4f-8fe4-cdc30f715825.png
  • [Gelöschter Benutzer][Gelöschter Benutzer] Posts: 5,321 [Supreme Trailblazer]
    You paid for two months, once.
  • NeekNeek Posts: 6 [Master Explorer]
    on Nov. 2 I paid and on November 6 I was asked to pay again
    
  • lampardlampard Posts: 4,837 Moderator
    Hi Neek,

    Welcome to the Community!

    I can see that you purchased a one-month subscription for GO Mobile twice. If you wish to cancel/refund the duplicate one, please get in touch with our customer support and they'll be able to do the same.

    In short, you've two months subscription and as soon the first one expires, another subscription will be activated automatically and will be valid till 2nd of January 2019. (If you don't request a refund)

    Cheers, lampard
  • NeekNeek Posts: 6 [Master Explorer]
    Thanks
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