Device don't respond — TomTom Community

Device don't respond

vaillardvaillard Posts: 1 [New Traveler]
edited January 2019 in MyDrive Connect
Hi. I have a problem with my device. I trying add it to MyDrive Connect. App recognize my device as BLUE&ME TOMTOM 2 LIVE. I click ADD, but operation takes a lot of time and at the end the application gives information that device dont respond. What can I do with that? Any ideas? Thank you in advance.


  • lampardlampard Posts: 5,142 Moderator
    Hi vaillard,

    Welcome to the Community!

    Please disconnect your device, quit MyDrive Connect and make a soft reset on the device. Once you reconnect the device, leave it connected until the updates complete.

    Let us know how it goes!

    Cheers, lampard
Sign In or Register to comment.

Who's Online in this Category0