Why is there no English computer voice?

Blodyn
Blodyn Registered Users Posts: 2
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
The voice control cannot be used in English.....can you please assist with this? Thanks.

Comments

  • Niall
    Niall Posts: 11,115
    Superuser
    @Blodyn

    You need to be using either "Serena" or "Malcolm" computer voices to use voice control
  • Blodyn
    Blodyn Registered Users Posts: 2
    Apprentice Traveler
    How do I access either of these as thry are not listed in the free voices on the website.
  • lampard
    lampard Administrators Posts: 5,966
    Moderator
    Hi Blodyn,

    Welcome to the Community!

    I've added the Serena and Malcolm voices on your account. You'll be able to download them when the device is connected to a WiFi internet connection.

    Cheers, lampard
  • Jan-Sevilla
    Jan-Sevilla Registered Users Posts: 2
    Apprentice Traveler
    Hi lampard,

    Can you the voices Serena and Malcolm also to my account. I have bought my TomTom in Spain and can´t use the English voice controle!

    Thanks in advance
  • lampard
    lampard Administrators Posts: 5,966
    Moderator
    Hi lampard,

    Can you the voices Serena and Malcolm also to my account. I have bought my TomTom in Spain and can´t use the English voice controle!

    Thanks in advance

    Hi there,

    Added the Serena & Malcolm voice to your device. You'll be able to download them when the device is connected to a WiFi internet connection.

    Cheers, lampard