"Contact", in the Support pages: what does it do?
leeharveyosmond
Registered Users Posts: 2 
New Traveler
New Traveler
I visited tomtom.com to file a product enhancement request for my Go 520 WiFi.
I was using Safari 12.0.1 on Mac. Login didn't work.
So I logged in using Chrome, and set out to report a website bug. I then spent about 20min looking at and exploring the site map at the bottom of the landing page; there's a Support tab and a Contact tab, but these both lead a to Contact webapp which provides canned answers to questions I didn't want to ask.
Why bother providing it?
I was using Safari 12.0.1 on Mac. Login didn't work.
So I logged in using Chrome, and set out to report a website bug. I then spent about 20min looking at and exploring the site map at the bottom of the landing page; there's a Support tab and a Contact tab, but these both lead a to Contact webapp which provides canned answers to questions I didn't want to ask.
Why bother providing it?
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Comments
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Make a call to support for logging next week:
:flag_gb: United Kingdom
02079 490 132
Monday - Friday: 9:00 a.m. to 5:30 p.m.0 -
Hi
@leeharveyosmond
To Contact Tomtom Support....
Support Phone numbers.... Thanks to User Niall for maintaining the list
https://en.discussions.tomtom.com/travel-lounge-154/customer-support-phone-numbers-988105/index1.html#post1020431
________________________________
[h3]Email Direct Link (Shortcut)....[/h3]http://uk.support.tomtom.com/app/contact_incident/c/4692/p/2986/es/0
After Clicking on the Link
Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct
[h3]Email (Manual) Using Forum menus....[/h3] (1)... Scroll to the bottom of this page
(2)... From the Support Menu list... Click 'Contact us'
(3)... Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct
(4)... Drill down through the appropriate links... You will eventually get to....
FAQS --- FORUMS ---- EMAIL US---- PHONE US
ATB YFM0 -
Hi
@leeharveyosmond
To Contact Tomtom Support....
Support Phone numbers.... Thanks to User Niall for maintaining the list
https://en.discussions.tomtom.com/travel-lounge-154/customer-support-phone-numbers-988105/index1.html#post1020431
________________________________
[h3]Email Direct Link (Shortcut)....[/h3]http://uk.support.tomtom.com/app/contact_incident/c/4692/p/2986/es/0
After Clicking on the Link
Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct
[h3]Email (Manual) Using Forum menus....[/h3] (1)... Scroll to the bottom of this page
(2)... From the Support Menu list... Click 'Contact us'
(3)... Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct
(4)... Drill down through the appropriate links... You will eventually get to....
FAQS --- FORUMS ---- EMAIL US---- PHONE US
ATB YFM0
