I recently tried updating maps from the web site (not sure if genuine). Very quickly I developed a problem and got a help message from what I thought was TomTom and would ring back in ten mins. Told they needed access to my computer which I allowed (with some suspicion) Briefly they told me I had 2600 viruses from 15 foreign addresses. This they could resolve and also provide ongoing protection and support for 3yrs @ 150£ +vat. Like a fool all be it suspicious I went ahead. I only completed direct debit forms afterwards and they said it carried full DD guarantees etc. After allowing them to go thro the process and still being suspicious I contacted my usual Mr Fixit who said it was most likely a scam. Very worried I took evasive action with Banks etc to make my account secure. I was also able to cancel the DD with the sender and Bank, I had my computer scanned and checked for security which was upgraded to a top end provider. Up to now no fraud has ocured or money lost after regular telephone checks and online checks after security upgrade. Not heard any feedback from GPSMapEXPERT regarding cancelling etc. Beware of this or similar sounding company names - I thought I was quite security Savy too !!!!