is service in India for smart watches still available ? — TomTom Community

is service in India for smart watches still available ?

ChandrakantChandrakant Posts: 3 [New Traveler]
strap broken of spark 3 smart watch , wanted replacement for the same.

Comments

  • tfarabaughtfarabaugh Posts: 16,734
    Superusers
    There is still support and the straps are covered as long as you are under warranty. Since TT Sports went out of business almost a year ago, it seems supplies are low, however (and since production ceased last year I do not think any more are coming). Either use the self-service site in the link below or call Customer support and they will take care of it, assuming they have any left (since TT Sports went out of business and ceased all production and development almost a year ago, supplies seem to be running low). To get in touch with Customer Support, choose Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Email Us or Chat (there is no longer phone support available for watches). The best way to avoid damaging the strap is to not take the watch out of the strap when charging. It is designed so that the dock slips between the watch and the band which limits the amount of twisting. Also, when taking it on and off do not yank on the strap, pull it gently to the desired tightness then snap it in place, which puts less stress on rubber.

    https://uk.support.tomtom.com/app/strap_repair

    I hope this helps answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
Sign In or Register to comment.

Who's Online in this Category0