What a slow card processing — TomTom Community

What a slow card processing

esmerboyesmerboy Posts: 3 [Apprentice Traveler]
edited January 2019 in Map quality
On May 12, 2018, a map adjustment passed with a maximum speed. situation now exists for 2 years.
I even added a Rijkswaterstaat link to make it faster to adjust.
Customer service is also a tragedy and they do not want to contact the card department to adjust it faster.
link from Rijkswaterstaat is https://www.rijkswaterstaat.nl/over-ons/nieuws/nieuwsarchief/p2016/09/a59-nieuwe-brug-drongelens-kanaal-wordt-in-gebruik-genomen.aspx
Mapshare id number is id72a08c08-923f-492f-b4e0-ca80469414d1

Comments

  • VikramKVikramK Posts: 10,257 Moderator
    Hi @esmerboy

    Sorry about the delay in processing the MapShare report.

    I have forwarded the details to the concerned team, so it should be picked up on a priority.

    Thanks
    Vikram :)
  • esmerboyesmerboy Posts: 3 [Apprentice Traveler]
    Thank voor you replay VikramK.

    Customer service staff have also reported this to me before. I notice that your Map Department does not pick this up as soon as possible.
    11-09-2018 I was promised that it would be picked up quickly by your map department.

    Apparently our reports are not taken seriously
  • esmerboyesmerboy Posts: 3 [Apprentice Traveler]
    VikramK it is still not accept? can you explain to me why?

    greetings,
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