Recently Bought Map

Frank The Tank

i bought a new map at the weekend along with speed cameras . Order went through processing then it completed on Sunday>I then connected myPro Truck 5150 sat nav to My Drive Connect only to find no new Map Download or New Speed Cameras updates.In my account it says i have no device currently allocated to it although my orders section clearly shows i bought my device and ive bought the new map and speed cameras .the map on my device is version 9.41. I'm a neanderthal so any help on this would be greatly appreciated.

VikramK

Hi Frank

The account you are using for the community does not have a device linked.

If you can click on this link to sent me the serial number through a private message then I can have a look for further assistance.

Regards
Vikram

VikramK

Thanks for sending the serial number @Frank The Tank .

Your device was not linked to your account which was used to place the order. I did that for you, so now the services you ordered will be available for your device.

Please check for updates in MyDrive Connect.

Regards
Vikram

Frank The Tank

VikramK you sir are a superstar, thank you very much?

depen1TT

I have recently paid for download of USA Map and although when I connect my GO910 sat nav it comes up as on my device it doesnt show up under countries when looking for usa whilst in the UK. Do I have to be in America for the USA maps to work?

Lochfrass

When the map is on your device, it can be that you must switch the map.
Take a look on Site 55 in the Manual
http://download.tomtom.com/open/manuals/go910_710_510/refman/TomTom_GO_EN.pdf