GO LIVE 825 won't boot up

Hi all,

Since yesterday my GO LIVE 825 has suddenly stopped working.

I've tried the soft reset option by charging the device for 2 hours & pressing the 'on/reset' button for 30 seconds (sometimes longer!). I hear the drum roll but then get a black (slightly lightened) screen.........that's it! :disappointed:

Hope someone can help on this forum.

Thanks,
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