TRUCKER 6000 traffic subscription is showing "Expires Soon" after renewal.

paulotantastico
paulotantastico Registered Users Posts: 1
New Traveler
Hf8809f06-711d-4230-941f-72081cf37e9f.pngi Guy's, I'm new to the world of TomTom and i'm a trucker, i need the traffic function on my tomtom trucker 6000 to work.
I bought it from my friend second hand so he could upgrade and i've reset it and updated it with all the latest updates.
I renewed the traffic licence and paid for it, I got the receipt through to my email address.
When I check the progress of my order it says "In Progress"

I'm back driving tomorrow and want to try and fix it before I leave.f8809f06-711d-4230-941f-72081cf37e9f.png

Comments

  • YamFazMan
    YamFazMan Posts: 20,794
    Superuser
    Hi
    @paulotantastico

    Ring Tomtom Support
    :flag_gb: United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.

    ATB YFM
  • paul_paolo92
    paul_paolo92 Registered Users Posts: 1
    Novice Seeker
    i have same probllem :(
  • VikramK
    VikramK Administrators Posts: 13,739
    Moderator
    Hi @paul_paolo92

    If you have ordered the service and it's not showing as active on your device, then please contact customer service to get this sorted.

    Thanks
    Vikram :)