Fed up getting Rider 550 connected with iPhone, Schuberth, Ducati? Read on.
My overall conclusions from the multiple permutations and combinations I've tried, and the many many hours spent, are essentially that TomTom is the largest problem in all of this; their pairing is neither flexible enough nor reliable enough across the board. Badly engineered. Poor software insufficiently tested:
With so many permutations it’s hard to be 100% conclusive. However I can state the following with confidence:
1. Excluding use of the Ducati MMS, there is no combination of channel selection, pairing order, etc which will allow these three devices (iPhone XS, TomTom Rider 550, Schuberth SC1) to work together correctly. It simply cannot be done.
2. The worse culprit in all of this is the TomTom Rider 550. It could see the Ducati MMS, recognise it as a headset, but would not connect. It also would not connect to the “2nd mobile phone” option on the SC1, which is the channel put there for the primary purpose of allowing a GPS (or second mobile phone) to connect. It even had trouble connecting to my iPhone sometimes depending what other pairings had come before.
3. The Ducati MMS seems much better than it was before the most recent firmware update. I had no issue pairing my iPhone, and I was able to pair both with the 1st mobile phone and 2nd mobile phone options of the Schuberth SC1 (which, in the end, was how I managed to get the setup to work). There are still issues; depending on pairing order, I did have problems getting the headset to pair sometimes – but once paired it seems stable and seems to work.
The fact that the TomTom will not pair easily / correctly with the Ducati (even though it correctly sees it as a headset), and also is temperamental in pairing with the Schuberth SC1 (a mainstream headset with a second channel specifically designed to connect to a GPS or second phone) whereas the phone, the headset and the Ducati MMS had relatively few (or no) pairing issue, lays the lion’s share of the blame for this painful affair at the door of TomTom.
Let’s hope they sort it out soon!
PS - download my full document here if you want to: