map updates for "obsolete product"

ronk1234
Registered Users Posts: 1 
New Traveler

New Traveler
Why can't I update my tomtom xl. I know that it is obsolete, however, I am supposed to have lifetime updates on the maps. Good news- I am still alive!
0
Comments
-
Hi
@ronk1234
Tomtom EOL (End of Life)
Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured
See VikramK Post (TomTom Staff) Here....
https://en.discussions.tomtom.com/news-and-announcements-37/end-of-life-device-with-lifetime-maps-1032484/index1.html#post1207861
________________________________
If you have Lifetime Maps or an existing Map Subscriptions Call Tomtom Support...
When calling....
Tomtom are monitoring Eol support by an Auto Response System
When prompted DO NOT provide your Tomtom model information, wait for a live agent to respond
:flag_ca: Canada (en)
+1 877-757-7137
Monday - Friday: 9:00 a.m. to 7:00 p.m. EST
:flag_ca: Canada (fr)
+1 888 301 0690
lundi-vendredi: 06h00-11h30 EDT
ATB YFM0 -
I can't describe how angry I am that my GO730 is now classed as obsolete! It is beggars belief that there is not a free replacement offered only 30% discount of newer models. Utterly disgraceful. I have just read that Apple and Samsung have been fined billions for similiar tactics. See you in the news headlines soon TOMTOM!!0