map updates for "obsolete product"

ronk1234

Why can't I update my tomtom xl. I know that it is obsolete, however, I am supposed to have lifetime updates on the maps. Good news- I am still alive!

YamFazMan

Hi
@ronk1234


Tomtom EOL (End of Life)

Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured

See VikramK Post (TomTom Staff) Here....
https://en.discussions.tomtom.com/news-and-announcements-37/end-of-life-device-with-lifetime-maps-1032484/index1.html#post1207861
________________________________

If you have Lifetime Maps or an existing Map Subscriptions Call Tomtom Support...

When calling....
Tomtom are monitoring Eol support by an Auto Response System
When prompted DO NOT provide your Tomtom model information, wait for a live agent to respond

:flag_ca: Canada (en)
+1 877-757-7137
Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

:flag_ca: Canada (fr)
+1 888 301 0690
lundi-vendredi: 06h00-11h30 EDT

ATB YFM

Skarz

I can't describe how angry I am that my GO730 is now classed as obsolete! It is beggars belief that there is not a free replacement offered only 30% discount of newer models. Utterly disgraceful. I have just read that Apple and Samsung have been fined billions for similiar tactics. See you in the news headlines soon TOMTOM!!