Poor balance on headphones (low volume on left ear)

Lochnagar Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
I detected that my headphones are not working properly. The sound volume on the left ear is much lower than the volume on the right ear.
At first I thought it could be related to the battery charge, but it's not.


  • tfarabaugh
    tfarabaugh Posts: 16,945
    If they are under warranty still contact Support, otherwise you need to buy a new pair of headphones. Likely the speaker in one side has died or is dying. To get in touch with Customer Support, choose Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Email Us or Chat (there is no longer phone support available for watches).

    I hope this helps answer your question. If so, please mark it as a solution so others can look for it if they have the same question.