My TomTom Go 720 won't connect to my laptop

Calomax
Calomax Registered Users Posts: 5
Apprentice Seeker
edited January 2019 in Devices using TomTom HOME
I connected it to the laptop for the first time in a long time. It asked if I wanted to connect to the Computer and when I said Yes the picture of the device sitting in a stand appeared. But it didn't ask me to select internal memory or SD card. I've done a clean reset of the Laptop so it's like a new computer. I know the device isn't supported for up-dates any longer but I should be able to copy files between it and the computer.

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  • Calomax
    Calomax Registered Users Posts: 5
    Apprentice Seeker
    It's OK now, I used a different USB lead and it connected fine. It's also updating the map. I must have had some of my last subscription left

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