New go 5200 connecting to WiFi

petermburgess

Just received a new 5200 in place of one sent back for repair. During set up, on selecting WIFI it says "turn WIFI on". Any idea how?

YamFazMan

Hi

Assuming you have Home Wi-Fi
On the device Tap 4Dot (.... Menu) --> Settings --> Wi-Fi... Follow on screen instructions....

Connecting to Wi-Fi....
http://download.tomtom.com/open/manuals/gox20x/html/en-gb/index.htm#Wi-Ficonnection-Prato.htm

Download GO 5200 User manual....
http://download.tomtom.com/open/manuals/gox20x/index.htm
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The NAV5 (Wi-Fi) devices like you’re GO 5200 update using Wi-Fi...
All the update actions are executed on the device...

[h3]Option... (1) Connected Wifi[/h3]Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Setting --> Maps

I always update my devices one Update at a time
The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s, when complete update the remaining items one at a time

Note... NAV(5 Wifi) devices connected over Wifi do not require MyDrive Connect to be running Even if myDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices
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[h3]Option... (2) Connected USB[/h3]If Wi-Fi is not available or is slow/unstable/unreliable.....
Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
Updating your new NAV5 (Wi-Fi) device over USB will require "MyDrive Connect"
Get it here.....
www.tomtom.com/getstarted
Run MyDrive Connect.....
Note... The NAV(5 Wifi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
If required You can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar


Connect your Device to a USB Port on your PC
Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all of the update actions are executed on the device...
Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Setting --> Maps

ATB YFM

petermburgess

Thanks,
But when I select WIFI under settings there is just the screen showing "To see available networks, turn WI-Fi on".

YamFazMan

Hi
@petermburgess

Are you using 5GHz Wifi
Tomtom devices will only see 2.4GHz networks

ATB YFM

Niall

@petermburgess

Your device is looking for a 2.4 GHz network, not a 5 GHz network
Check your router network names and properties

petermburgess

Thanks Guys,
However, I think the Wi-Fi is Ok, because I have another identical 5200 which works fine on my system.
I need to state that this is a new item received from the repair shop in Rumania after my old one went tech with no Traffic. I suspect it has something missing, but it is possible I have missed something.
Peter

Niall

@petermburgess

Check you are following the instructions on page 117 of the manual http://download.tomtom.com/open/manuals/gox20x/refman/TomTom-GO-EU-RG-en-gb.pdf

petermburgess

Thanks,
But it does not get as far as listing any wiFi stations, it just tells me to turn wifi on on the tom tom.

SirPurple

Did you get this fixed? I have the same problem with a replacement device received from the repair centre

YamFazMan

Hi
@SirPurple

I think I would execute a Factory Reset and start afresh...
Tap 4Dot (.... Menu) --> Settings --> System --> Reset device... Follow the on screen instructions

ATB YFM

SirPurple

Thanks @YamFazMan. I tried that after writing this and it worked.