[h2]I have submitted a request for a new strap (DELxxxxx) on 27/09/2018 - reference number is 1809xx-xxxxxx. Tomtom informed me that it will take one to two weeks before the new strap reaches me. Today is 18/10 and I have no idea when I ll have my new strap. By the way, I bought the watch (SPARK3 - cardio - music) one year ago and the strap has already been broken at three (3)!! points. Is it normal ?? My son has a Garmin watch for more than 2 years and he has no problems with the strap.[/h2]
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