Mapshare reporter

akacheesy
akacheesy Registered Users Posts: 3
Apprentice Traveler
edited January 2019 in Map quality
Why can you not release an update so map adjustments can be made on the device? (6250) mapshare reporter is a waste of time, I reported two six months ago and they have just been ignored and are still showing as pending, rubbish!!

Comments

  • Megalos
    Megalos Posts: 6,089
    Superuser
    Hi, could you provide the IDs of the pending reports? Then a TT employee can look what's going on.
  • akacheesy
    akacheesy Registered Users Posts: 3
    Apprentice Traveler
    ddda8baf-f524-4b3f-b60f-5116f1ed088b

    19561c65-1ac1-4f7e-81c8-b8a3ca101f0d
  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    Thanks for sharing the report id's.

    I will forward these to be picked up on a priority.

    Regards
    Vikram
  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    Hi @akacheesy

    I am happy to inform you that these changes have been picked up and incorporated in our map database.

    Although it could take around 6-9 months for these corrections to reflect on the new maps.

    Thanks
    Vikram :)
  • akacheesy
    akacheesy Registered Users Posts: 3
    Apprentice Traveler
    Many thanks for your help. Can I suggest that there is a software update which enables users to make these changes on their devices rather than have to wait a year or so for TomTom to do it? (Like previous device OS's)

    The two suggestions I have brought to your attention are on routes for several large haulage companies, including Stobart & DPD. There is also a coach hub that uses this road.