Mapshare reporter

akacheesy
Registered Users Posts: 3 
Apprentice Traveler

Apprentice Traveler
Why can you not release an update so map adjustments can be made on the device? (6250) mapshare reporter is a waste of time, I reported two six months ago and they have just been ignored and are still showing as pending, rubbish!!
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Comments
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Hi, could you provide the IDs of the pending reports? Then a TT employee can look what's going on.0
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ddda8baf-f524-4b3f-b60f-5116f1ed088b
19561c65-1ac1-4f7e-81c8-b8a3ca101f0d0 -
Thanks for sharing the report id's.
I will forward these to be picked up on a priority.
Regards
Vikram0 -
Hi @akacheesy
I am happy to inform you that these changes have been picked up and incorporated in our map database.
Although it could take around 6-9 months for these corrections to reflect on the new maps.
Thanks
Vikram0 -
Many thanks for your help. Can I suggest that there is a software update which enables users to make these changes on their devices rather than have to wait a year or so for TomTom to do it? (Like previous device OS's)
The two suggestions I have brought to your attention are on routes for several large haulage companies, including Stobart & DPD. There is also a coach hub that uses this road.0