Speed cameras & POI download

heinew

I have lifetime upgrade for maps, traffic, speed cameras , point of interest… but I can only download my lifetime maps. I try to download speed cameras but it is not highlighted ..
can you help and tell me what I have to do?
thanks heinew

Niall

@heinew

Contact Customer Services to check the status of your subscriptions


:flag_ca: Canada (en)
+1 877-757-7137
Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

:flag_ca: Canada (fr)
+1 888 301 0690
lundi-vendredi: 06h00-11h30 EDT

dhn

@heinew

When you call, do NOT provide a model when prompted in order for a live agent to come on line. Further, I suspect you have a model with lifetime maps only, not speed cameras, which is why they are not being offered.

But call the number Niall provided to confirm one way or another.