Spark 3 - Sync issues

swiftTR
Registered Users Posts: 8 
Master Explorer

Master Explorer
In TomTom Sports Connect I have a message saying:
5 Activities waiting to upload to TomTom Sports
Been happening for a little bit now.
I did a search on the forums and saw that disconnecting apps then re-adding them might help. It didn't.
Please help. Thanks.
5 Activities waiting to upload to TomTom Sports
Been happening for a little bit now.
I did a search on the forums and saw that disconnecting apps then re-adding them might help. It didn't.
Please help. Thanks.
0
Comments
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Hi swiftTR,
Welcome to the Community!
Please see my reply here: https://en.discussions.tomtom.com/sports-connect-apps-website-389/watch-and-app-syncing-but-not-updating-1040255
It might be the case wherein a corrupted activity on your watch is blocking the sync of new ones to Sports website. Unfortunately, A factory reset is the only way of fixing it and will indeed remove all activities on your watch.
Regards, lampard0 -
Actually, per your suggestion I did a factory reset and I still get the "5 Activities waiting to upload to TomTom Sports" message.
Is there anything else I can try?0