Spark 3 - Sync issues

swiftTR

In TomTom Sports Connect I have a message saying:
5 Activities waiting to upload to TomTom Sports

Been happening for a little bit now.

I did a search on the forums and saw that disconnecting apps then re-adding them might help. It didn't.

Please help. Thanks.

lampard

Hi swiftTR,

Welcome to the Community!

Please see my reply here: https://en.discussions.tomtom.com/sports-connect-apps-website-389/watch-and-app-syncing-but-not-updating-1040255

It might be the case wherein a corrupted activity on your watch is blocking the sync of new ones to Sports website. Unfortunately, A factory reset is the only way of fixing it and will indeed remove all activities on your watch.

Regards, lampard

swiftTR

Actually, per your suggestion I did a factory reset and I still get the "5 Activities waiting to upload to TomTom Sports" message.

Is there anything else I can try?