no connection betwwen my tom tom device and computer — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

no connection betwwen my tom tom device and computer

Giuseppe CabibboGiuseppe Cabibbo Posts: 1 [New Traveler]
edited January 2019 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
Dear service, since few months I can't connect my tom tom device with computer. 
with the usb cable I can recharge the battery but the device is not recognized and I can not download the data

Comments

  • dhndhn Posts: 33,326
    Superusers
    This is a user forum, not support. What model device do you have?
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