no connection betwwen my tom tom device and computer

Giuseppe Cabibbo
Giuseppe Cabibbo Registered Users Posts: 1
New Traveler
Dear service, since few months I can't connect my tom tom device with computer.
with the usb cable I can recharge the battery but the device is not recognized and I can not download the data


  • dhn
    dhn Posts: 33,382
    This is a user forum, not support. What model device do you have?