Terrible customer service — TomTom Community

Terrible customer service

VeryUnhappyCustomer2018VeryUnhappyCustomer2018 Posts: 2 [Apprentice Traveler]
Are you experiencing a terrible customer service response?
Nobody answers the phone and there are no responses to your requirements until one month later and with no solution at the end.

I am extremly dessapointed of TomTom, it has been the worst product I have ever purchased for my sports needs

Comments

  • dhndhn Posts: 33,338
    Superusers
    Mexico no longer has phone support it seems. I'll let a contact I have at Tomtom know about your concerns.
  • VikramKVikramK Posts: 11,388 Moderator
    Hi Wilfrido

    Sorry about the delay in responding to the incident you started with the customer service.

    I have sent a heads up, so this case should be picked up on a priority.

    Regards
    Vikram
  • VeryUnhappyCustomer2018VeryUnhappyCustomer2018 Posts: 2 [Apprentice Traveler]
    thanks very much, hopefully I can get a quick response
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