Terrible customer service

VeryUnhappyCustomer2018
VeryUnhappyCustomer2018 Registered Users Posts: 2
Apprentice Traveler
edited January 24 in TomTom Sports
Are you experiencing a terrible customer service response?
Nobody answers the phone and there are no responses to your requirements until one month later and with no solution at the end.

I am extremly dessapointed of TomTom, it has been the worst product I have ever purchased for my sports needs

Comments

  • dhn
    dhn Posts: 33,393
     Superuser
    Mexico no longer has phone support it seems. I'll let a contact I have at Tomtom know about your concerns.
  • VikramK
    VikramK Administrators Posts: 14,712
    Moderator
    Hi Wilfrido

    Sorry about the delay in responding to the incident you started with the customer service.

    I have sent a heads up, so this case should be picked up on a priority.

    Regards
    Vikram
  • VeryUnhappyCustomer2018
    VeryUnhappyCustomer2018 Registered Users Posts: 2
    Apprentice Traveler
    thanks very much, hopefully I can get a quick response