Go 720 was working until i plugged it into the computer
mcnotony
Posts: 3 [Apprentice Traveler]
I have been given a Go 720 by a friend who had upgraded. The device hadn't been used in a while but plugging into the car it booted up ok.
Now, after plugging it into the computer and installing TomTom Home I find the device no longer functions and says "you cannot use this map on this device" united_kingdom_and_republic_of_ireland plus a European map. Whilst I appreciate the device is old there is no reason it should not work.
Now, after plugging it into the computer and installing TomTom Home I find the device no longer functions and says "you cannot use this map on this device" united_kingdom_and_republic_of_ireland plus a European map. Whilst I appreciate the device is old there is no reason it should not work.
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Welcome to the community !
We have reactivated the map on your account.
The present map seems to be corrupt, so I would suggest that you remove it first using TomTom HOME and then install a fresh version.
Regards
Vikram
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