I have 2 devices on Tomtom MyDrive, being a VIA225 (now not supported) and a Go Essential. I cannot access the Go Essential because it goes to a info screen that talks about "Update your Go Essential the easy way". On clicking "Got It", it goes back to the previous screen.
Also, it's impossible to access Tomtom support either by phone or email. If anyone from Tomtom is reading this, CONTACT ME!!!!!!!!