My watch is fully charged, but has lines over the screen — TomTom Community

My watch is fully charged, but has lines over the screen

Doug MeadDoug Mead Posts: 1 [New Traveler]
edited January 2019 in Golfer & Golfer 2
I have performed factory reset and fully charged my watch, but it either has a blank screen or lines horizontal lines across the screen

Comments

  • lampardlampard Posts: 5,089 Moderator
    Hi Doug Mead,

    Welcome to the Community!

    Please get in touch with our customer support and they'll be able to help you further with this. You can click 'Contact Us' option at the bottom of this page to Phone/Email them.

    Cheers, lampard
  • DaanielDaaniel Posts: 2 [New Traveler]
    I have the same problems with my Golfer watch.
    I received a useless email answer until now
  • Regal33Regal33 Posts: 2 [New Seeker]
    My watch has worked fine until today when I got white lines across all screens. Help.
  • Regal33Regal33 Posts: 2 [New Seeker]
    How do I reset the watch?
  • tfarabaughtfarabaugh Posts: 16,527
    Superusers
    edited September 2020
    Plug it into your computer with Sports Connect running and select factory reset.
  • AxelafAxelaf Posts: 7 [Apprentice Traveler]
    Fixed
    Just an update, I swapped the inside of my golfer 2 into my runner 2 (which I bought for £15) just 4 screws keeping the circuit boards in place and my golfer 2 is now back from the dead and the screen image is perfect on every screen. It was really easy to do just need some micro/watch screwdrivers.
    Hope this helps my fellow golfers.
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