Auto sync to phone — TomTom Community

Auto sync to phone

Acworth DannyAcworth Danny Posts: 2 [Apprentice Traveler]
My watch no longer automatically synced to my phone. It requires me to connect to my laptop and then all the data is sent to the phone. This just started happening in the last month. How can I get my watch to auto synch to my iPhone?


  • tfarabaughtfarabaugh Posts: 16,343
    You should reset the connection. The steps are: uninstall the app, remove or forget the watch from the phone's BT menu, factory reset the watch, reinstall the app, select Pair New on the app, select Pair New on watch (press down from the clock and select Phone>Pair New, not Sync) and follow the prompts on the phone. You should not be pairing the watch first through the phone's BT menu; it is all done through the app and you must have the phone forget the watch in the BT menu before re-pairing.

    I hope this helps answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • Acworth DannyAcworth Danny Posts: 2 [Apprentice Traveler]
    The process described above does fix the problem but it seems to be temporary. I had to repeat the same steps again today. The watch still does not synch automatically everyday.
Sign In or Register to comment.

Who's Online in this Category0