Road Closed yet TomTom think its open!

Spitfire_18
Spitfire_18 Registered Users Posts: 27
Outstanding Explorer
edited January 2019 in Map quality
Hi TomTom

I have just created a map report error for a road which according to yourselves is open and we can drive down it - unfortunately this isn't the case!

Between e24d1871-6cfb-4259-b0f7-c29b52d6737d and 02fff05f-48cb-45f8-9af5-f754f6b79e2b the road is closed and you are unable to drive on it

Please ensure this is changed for the next map update

Comments

  • dhn
    dhn Posts: 33,382
    Superuser
    This is a user forum, not Support. Sadly, a map correction, once verified, will still take 6-9 months for implementation in a map release. Since map 1020 is due next month, don't expect the change to be seen on it.
  • Spitfire_18
    Spitfire_18 Registered Users Posts: 27
    Outstanding Explorer
    dhn wrote:
    This is a user forum, not Support. Sadly, a map correction, once verified, will still take 6-9 months for implementation in a map release. Since map 1020 is due next month, don't expect the change to be seen on it.

    Thank you dhn

    Last time I posted on these forums TomTom did have a few staff members who were active in assisting users - hence the way my topic was started