Screen rotation GO mobile app android

Leona50620
Leona50620 Registered Users Posts: 8
Apprentice Traveler
How do I get my tomtom for android to rotate to landscape on my samsung 8?

Comments

  • VikramK
    VikramK Administrators Posts: 13,802
    Moderator
    He Lenona

    Welcome to the community!

    You should be able to use it both ways -landscape or portrait position, see the user guide here

    Also check the setting for auto-rotate functionality on your phone.

    Regards
    Vikram
  • Leona50620
    Leona50620 Registered Users Posts: 8
    Apprentice Traveler
    The phone rotates normally in other applications, however the horizon does not move to the to of screen in the horizontal position. Also the text remains in the portrait mode.
  • Asprin
    Asprin Registered Users Posts: 271
    Supreme Pioneer
    @Leona50620,

    I think posting some screen shots of what you are talking about would help.

    Also what smartphone are you talking about and Android version would also help.

    The more info the better to get a complete picture of this problem.
  • MrM
    MrM Registered Users Posts: 160
    Revered Navigator
    Mine does. Perhaps set it via the phone settings.
  • Leona50620
    Leona50620 Registered Users Posts: 8
    Apprentice Traveler
    ca8e6f86-59c5-41d6-8bef-9505187011c7.jpg4f05204c-7ca1-46fb-be6b-fe5645deef90.jpg
  • Leona50620
    Leona50620 Registered Users Posts: 8
    Apprentice Traveler
    The phone is a Samsung S8, SM-G950U, software version G950USQS5CRH1.

    The screen rotates in other modes.
  • Asprin
    Asprin Registered Users Posts: 271
    Supreme Pioneer
    @Leona50620,

    Your screen shots are both in portrait mode.

    Show the map in landscape mode as in the screen shot below

    73e03ca9-dc48-4a20-ab3a-c3b0ab7e8674.jpg
  • Leona50620
    Leona50620 Registered Users Posts: 8
    Apprentice Traveler
    The phone was held in the landscape mode and the screenshot was taken at 11:03.
    I dont have a second camera to show me holding the phone the horizontal way.
  • Leona50620
    Leona50620 Registered Users Posts: 8
    Apprentice Traveler
    The app version I have installed is 1.17.5/release/1.17 (2128).
  • Leona50620
    Leona50620 Registered Users Posts: 8
    Apprentice Traveler
    problem found the locked position was not allowing the tomtom to rotate as needed,
    however other apps were working normally.

    I appreciate everyone's help. (I feel more than a little stupid)