Screen rotation GO mobile app android — TomTom Community

Screen rotation GO mobile app android

Leona50620Leona50620 Posts: 8 [Apprentice Traveler]
How do I get my tomtom for android to rotate to landscape on my samsung 8?

Comments

  • VikramKVikramK Posts: 12,164 Moderator
    He Lenona

    Welcome to the community!

    You should be able to use it both ways -landscape or portrait position, see the user guide here

    Also check the setting for auto-rotate functionality on your phone.

    Regards
    Vikram
  • Leona50620Leona50620 Posts: 8 [Apprentice Traveler]
    The phone rotates normally in other applications, however the horizon does not move to the to of screen in the horizontal position. Also the text remains in the portrait mode.
  • AsprinAsprin Posts: 271 [Supreme Pioneer]
    @Leona50620,

    I think posting some screen shots of what you are talking about would help.

    Also what smartphone are you talking about and Android version would also help.

    The more info the better to get a complete picture of this problem.
  • MrMMrM Posts: 157 [Revered Navigator]
    Mine does. Perhaps set it via the phone settings.
  • Leona50620Leona50620 Posts: 8 [Apprentice Traveler]
    ca8e6f86-59c5-41d6-8bef-9505187011c7.jpg4f05204c-7ca1-46fb-be6b-fe5645deef90.jpg
  • Leona50620Leona50620 Posts: 8 [Apprentice Traveler]
    The phone is a Samsung S8, SM-G950U, software version G950USQS5CRH1.

    The screen rotates in other modes.
  • AsprinAsprin Posts: 271 [Supreme Pioneer]
    @Leona50620,

    Your screen shots are both in portrait mode.

    Show the map in landscape mode as in the screen shot below

    73e03ca9-dc48-4a20-ab3a-c3b0ab7e8674.jpg
  • Leona50620Leona50620 Posts: 8 [Apprentice Traveler]
    The phone was held in the landscape mode and the screenshot was taken at 11:03.
    I dont have a second camera to show me holding the phone the horizontal way.
  • Leona50620Leona50620 Posts: 8 [Apprentice Traveler]
    The app version I have installed is 1.17.5/release/1.17 (2128).
  • Leona50620Leona50620 Posts: 8 [Apprentice Traveler]
    problem found the locked position was not allowing the tomtom to rotate as needed,
    however other apps were working normally.

    I appreciate everyone's help. (I feel more than a little stupid)
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