Body composition not working

Bronct Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
Hi all, I touch the button but there is no tick or cross it just looks like a re start and says Tom Tom, is there a fault with my device or what am I doing wrong please help.


  • lampard
    lampard Administrators Posts: 5,954
    Hi Bronct,

    Welcome to the Community!

    If you're still facing this issue then I would suggest you to make a factory reset on your activity tracker and see if it's the same after that. You can find the tips to measure the body composition in the user manual here: Measuring body composition

    Cheers, lampard
  • Jsvosje
    Jsvosje Registered Users Posts: 1
    New Seeker
    Dear Lampard,
    What if the problem is still present after factory reset