Body composition not working — TomTom Community

Body composition not working

BronctBronct Posts: 1 [New Traveler]
edited January 2019 in TomTom Touch
Hi all, I touch the button but there is no tick or cross it just looks like a re start and says Tom Tom, is there a fault with my device or what am I doing wrong please help.


  • lampardlampard Posts: 5,397 Moderator
    Hi Bronct,

    Welcome to the Community!

    If you're still facing this issue then I would suggest you to make a factory reset on your activity tracker and see if it's the same after that. You can find the tips to measure the body composition in the user manual here: Measuring body composition

    Cheers, lampard
  • JsvosjeJsvosje Posts: 1 [New Seeker]
    Dear Lampard,
    What if the problem is still present after factory reset
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