Body composition not working

Bronct

Hi all, I touch the button but there is no tick or cross it just looks like a re start and says Tom Tom, is there a fault with my device or what am I doing wrong please help.

lampard

Hi Bronct,

Welcome to the Community!

If you're still facing this issue then I would suggest you to make a factory reset on your activity tracker and see if it's the same after that. You can find the tips to measure the body composition in the user manual here: Measuring body composition

Cheers, lampard

Jsvosje

Dear Lampard,
What if the problem is still present after factory reset