PAYMENT REFUSAL

GIO67
Registered Users Posts: 2 
Apprentice Traveler

Apprentice Traveler
Hi, since a couple of weeks any purchasing attempt (payment with VISA) is refused.
The card is working correctely with other online purchase site, so the issue is not related to the card/fouds availability.
The issue occurs for purchase done thoght the website as well as through TOMTOM HOME.
The card is working correctely with other online purchase site, so the issue is not related to the card/fouds availability.
The issue occurs for purchase done thoght the website as well as through TOMTOM HOME.
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Comments
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This is a user forum. You need to contact their "support" team:-
https://en.discussions.tomtom.com/travel-lounge-154/customer-support-phone-numbers-9881050 -
Same problem twice now...0
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Call support to assist. It may be your credit card is being rejected for overseas purchases:
:flag_au: Australia
1300 135 604
Monday-Friday:9:00 am to 5:30 pm AEST0 -
Think not - bought a Garmin instead. Seemed to work just fine... thanks though0
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Not a good idea to label this thread as "SOLVED", though. The issue is NOT SOLVED AT ALL. Even if "This is a user forum", worth to remark the unsatisfactory feedback from Tom Tom support. (at least) two unsatisfied customers0