PAYMENT REFUSAL

GIO67

Hi, since a couple of weeks any purchasing attempt (payment with VISA) is refused.
The card is working correctely with other online purchase site, so the issue is not related to the card/fouds availability.
The issue occurs for purchase done thoght the website as well as through TOMTOM HOME.

justmebrowsing

This is a user forum. You need to contact their "support" team:-
https://en.discussions.tomtom.com/travel-lounge-154/customer-support-phone-numbers-988105

Navigate like a boss

Same problem twice now...

dhn

Call support to assist. It may be your credit card is being rejected for overseas purchases:

:flag_au: Australia
1300 135 604
Monday-Friday:9:00 am to 5:30 pm AEST

Navigate like a boss

Think not - bought a Garmin instead. Seemed to work just fine... thanks though

GIO67

Not a good idea to label this thread as "SOLVED", though. The issue is NOT SOLVED AT ALL. Even if "This is a user forum", worth to remark the unsatisfactory feedback from Tom Tom support. (at least) two unsatisfied customers

VikramK

@GIO67

Per your request, answer tag removed.

Thanks
Vikram