How to buy maps from Brazil
RodrigoS
Registered Users Posts: 3 
Apprentice Traveler
Apprentice Traveler
Hi, how to buy maps from Brazil? I try to buy, even on the American site, but it ask for an USA address.
I'm from Brazil and I would like to buy a Brazil map.
I'm from Brazil and I would like to buy a Brazil map.
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Comments
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Call support:
:flag_br: Brasil
A partir de telefone fixo (grátis) 0800-892-1259
A partir de celular (aplica-se as taxas de sua operadora) 1147002436
De Segunda a Sexta: das 6.00 às 12.30. BRT
Para que consiga entrar em contato conosco, aconselhamos que utilize preferencialmente um telefone fixo.0 -
Hi RodrigoS
Welcome to the community!
I see that your account is registered in USA, since you are looking to buy a downloaded service/product you don't have to provide a physical address when placeing an order on the webshop.
https://www.tomtom.com/en_us/drive/maps-services/shop/travel-map/brazil/
Note: Please check the compatibility by entering the first two initials of your device serial number
Regards
Vikram0 -
Hi VikramK, I tried, but in the payment page I need to provide a "Billing Address". And just show USA in country.0
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@Niall
Thanks. I will try.
Is anything wrong with the website? I cant log in.
The log in button send to: https://www.tomtom.com/en_us/account/login.html?callback=http://www.tomtom.com/en_us/
And redirect to: https://www.tomtom.com/en_gb/system/errors/authentication/failed.html0
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