How to buy maps from Brazil

RodrigoS

Hi, how to buy maps from Brazil? I try to buy, even on the American site, but it ask for an USA address.

I'm from Brazil and I would like to buy a Brazil map.

dhn

Call support:

:flag_br: Brasil
A partir de telefone fixo (grátis) 0800-892-1259
A partir de celular (aplica-se as taxas de sua operadora) 1147002436

De Segunda a Sexta: das 6.00 às 12.30. BRT

Para que consiga entrar em contato conosco, aconselhamos que utilize preferencialmente um telefone fixo.

VikramK

Hi RodrigoS

Welcome to the community!

I see that your account is registered in USA, since you are looking to buy a downloaded service/product you don't have to provide a physical address when placeing an order on the webshop.

https://www.tomtom.com/en_us/drive/maps-services/shop/travel-map/brazil/

Note: Please check the compatibility by entering the first two initials of your device serial number

Regards
Vikram

RodrigoS

Hi VikramK, I tried, but in the payment page I need to provide a "Billing Address". And just show USA in country.

Niall

@RodrigoS

Just use TomTom HQ in the states:-

11 Lafayette Street Lebanon, NJ 03766 USA

That is as good as any "Billing Address"

RodrigoS

@Niall
Thanks. I will try.

Is anything wrong with the website? I cant log in.

The log in button send to: https://www.tomtom.com/en_us/account/login.html?callback=http://www.tomtom.com/en_us/

And redirect to: https://www.tomtom.com/en_gb/system/errors/authentication/failed.html