How to buy maps from Brazil

RodrigoSRodrigoS Posts: 3 [Apprentice Traveler]
edited January 14 in Map purchasing
Hi, how to buy maps from Brazil? I try to buy, even on the American site, but it ask for an USA address.

I'm from Brazil and I would like to buy a Brazil map.

Comments

  • dhndhn Posts: 33,152 Superusers
    Call support:

    :flag_br: Brasil
    A partir de telefone fixo (grátis) 0800-892-1259
    A partir de celular (aplica-se as taxas de sua operadora) 1147002436

    De Segunda a Sexta: das 6.00 às 12.30. BRT

    Para que consiga entrar em contato conosco, aconselhamos que utilize preferencialmente um telefone fixo.
  • VikramKVikramK Posts: 7,467 TomTom Moderator
    Hi RodrigoS

    Welcome to the community!

    I see that your account is registered in USA, since you are looking to buy a downloaded service/product you don't have to provide a physical address when placeing an order on the webshop.

    https://www.tomtom.com/en_us/drive/maps-services/shop/travel-map/brazil/

    Note: Please check the compatibility by entering the first two initials of your device serial number

    Regards
    Vikram
    Have a question? Ask!
    Did a reply resolve your query, please mark it as answer!
    Try the search; the information you are looking for could already be available.
  • RodrigoSRodrigoS Posts: 3 [Apprentice Traveler]
    Hi VikramK, I tried, but in the payment page I need to provide a "Billing Address". And just show USA in country.
  • NiallNiall Posts: 10,521 Superuser
    @RodrigoS

    Just use TomTom HQ in the states:-

    11 Lafayette Street Lebanon, NJ 03766 USA

    That is as good as any "Billing Address" :)
    Help others identify useful content :- - If someone posted something that was helpful? Click the Like button 👍

    If someone answered the question you asked? Answer Yes to "Did this answer the question? Yes · No"
  • RodrigoSRodrigoS Posts: 3 [Apprentice Traveler]
    @Niall
    Thanks. I will try.

    Is anything wrong with the website? I cant log in.

    The log in button send to: https://www.tomtom.com/en_us/account/login.html?callback=http://www.tomtom.com/en_us/

    And redirect to: https://www.tomtom.com/en_gb/system/errors/authentication/failed.html
Sign In or Register to comment.

Who's Online49

Bembo
Bembo
do11
do11
DrBakteriusTT
DrBakteriusTT
Justyna
Justyna
Jürgen
Jürgen
merkeltcj
merkeltcj
Oberyn Martell
Oberyn Martell
powmon
powmon
+41 Guests