ADDRESS BOOK and making phone calls RIDER 550
I have recently connected my Rider 550 to my iPhone X and my N-Com B901K helmet comms. When I turn my helmet comms on I get the voice message "phone connected" and a few seconds later "device connected". I can set a route on the Rider and listen through my helmet perfectly. When I first set it up I got a telephone icon on the TomTom screen, which allowed me to press and get Siri asking what I wanted. This is really handy as I can phone anyone without fiddling around with buttons on the side of my helmet. However, I am not now getting the telephone icon anymore. When my phone rings I can hear it in my helmet and by saying "hello" I can answer the call so I know it is all connected properly, but without the icon I can't make any calls.
Any suggestions would be appreciated.
Any suggestions would be appreciated.
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I just don't want to have to keep fiddling with it when I go out on my bike.
Thank you again.
PS: If all else fails you can also use the mobile hotspot on the phone to connect the Rider by WiFi to the phone to just get MyDrive access and Traffic. Then switch off Bluetooth on the Rider and use telephony only with the headset. This is what I do in my car to use telephony on my car‘s bluetooth only. Ok, it is a workaround, but has the advantage, that you don‘t need GPS on the phone which spares battery power drastically.
PS: I‘m still on iOS 11.4.1 ... if you‘re on iOS 12 already ... that is buggy as hell as it seems.
http://uk.support.tomtom.com/app/answers/detail/a_id/23302/~/connecting-your-phone-for-data%2C-hands-free-calls%2C-and-smartphone-messages
You have two TomTom Rider bluetooth connections on your iPhone and one of them allows further settings, when tapping on the „i“ (info). Here you can switch on „synchonisation“ of contacts / address book and recent call.
I knew that setting from my car‘s bluetooth and switched it on, though the R550 no longer syncs the address book. I did it, because I saw, that name resolution sometimes didn’t work. But the later has a different reason as I already found out.
The MyDrive app has a contact menu, that imports your phone contacts, if you allow it, BUT only those contacts, that have an address, at least a town!
So maybe try above bluetooth setting and make sure the MyDrive app has all needed access rights (contacts, Siri, notifications) in the settings app.
I'll keep fiddling and post any fix that I find.
Again, thank you for your advice:thumbsup_tone3:
It‘s unbelievable and unacceptable, that we need to stop away from home to get Bluetooth running without issues.
I would recommend deleting the WiFi in the Rider and only reconnect it once a week to check for updates. That‘s a workaround until TT fixes this B*llsh*t.
PS: Alterantively keep the Rider switched off, until you are out of WiFi range and only switch on headset and phone Bluetooth in the garage. But that is also unacceptable, if you sent nav points (a new route) to the Rider, that you directly want to drive.
They can do some clever things to keep it fully automated and keep power consumption to a minimum.
Like:
The second might be an idea, but the first one isn‘t sufficient, as above garage example shows.
But power consumption is definitely something to consider too, yes.