GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

Request for adding a smaller map- Cannot format SD card- Add smaller map

TOMTOM 6200

LARGELUNCHBOXLARGELUNCHBOX Posts: 6 [Master Traveler]
edited January 29 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
HI, I HAVE A 6200 WHICH I HAVE NEVER UPDATED,BUT NOW WOULD LIKE TO. WEBSITE SAYS MY MODEL IS TOO OLD FOR UPDATES. IS THERE ANY WAY AROUND THIS OR DO WE HAVE TO THROW AWAY TOMTOMS THAT ARE A FEW YEARS OLD BUT STILL WORKING FINE EXCEPT FOR NOT HAVING LATEST MAPS?

Comments

  • NiallNiall Posts: 10,521 Superuser
    @LARGELUNCHBOX

    Where did you get the "too old" from as a 6200 is still current, and would have come with lifetime maps, so unless it was "Europe only" then any country/continent is available free of charge
    Help others identify useful content :- - If someone posted something that was helpful? Click the Like button 👍

    If someone answered the question you asked? Answer Yes to "Did this answer the question? Yes · No"
  • LARGELUNCHBOXLARGELUNCHBOX Posts: 6 [Master Traveler]
    HI NIALL,THANKS FOR REPLYING. ALL IVE DONE SO FAR IS TO TRY AND UPDATE THE MAPS, I WAS BEING ASKED TO ENTER THE FIRST 2 DIGITS OF SERIAL NO TO FIND MY MODEL AND IT CAME BACK WITH,TOMTOM HAS STOPPED UPDATING MY MODEL AS LATEST MAPS ARE TOO BIG A FILE SIZE OR SOMETHING LIKE THAT.
  • NiallNiall Posts: 10,521 Superuser
    @LARGELUNCHBOX

    "ZA"> GO 6200 Wi-Fi, 16GB + micro-SDHC, Wi-Fi NAV5 Wi-Fi

    For a full map of Europe that is now 7.5 GB, you will need to buy a 16 GB class 10 SDHC memory card, to install that see my guide https://en.discussions.tomtom.com/go-800-1000-2000-series-via-series-start-20-and-60-series-mydrive-19/formatting-a-micro-sdhc-card-990256
    Help others identify useful content :- - If someone posted something that was helpful? Click the Like button 👍

    If someone answered the question you asked? Answer Yes to "Did this answer the question? Yes · No"
  • LARGELUNCHBOXLARGELUNCHBOX Posts: 6 [Master Traveler]
    I THINK I PUT THE WRONG 2 DIGITS IN, ANYWAY I JUST PAID £60 FOR A NEW MAP AND SPEED CAMERAS NOW THE PC SAYS TOMTOM IS NOT CONNECTED,I HATE IT STUFF ITS ALL OVER MY HEAD. ILL HAVE TO WAIT FOR THE KIDS TO COME HOME
  • NiallNiall Posts: 10,521 Superuser
    @LARGELUNCHBOX

    You should not to have paid for the map, claim a refund from Customer Service


    :flag_gb: United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.

    The updates are done on the device with it connected to your WiFi router
    See page 118 of the manual http://download.tomtom.com/open/manuals/gox20x/refman/TomTom-GO-EU-RG-en-gb.pdf
    Help others identify useful content :- - If someone posted something that was helpful? Click the Like button 👍

    If someone answered the question you asked? Answer Yes to "Did this answer the question? Yes · No"
  • LARGELUNCHBOXLARGELUNCHBOX Posts: 6 [Master Traveler]
    Hi, OK I have got the magnifying glass out and my serial no starts with bl so it's a via 1500/1505 m. Can I still reclaim a refund ?
  • LARGELUNCHBOXLARGELUNCHBOX Posts: 6 [Master Traveler]
    Sorry for being so dim
  • NiallNiall Posts: 10,521 Superuser
    @LARGELUNCHBOX

    In Europe
    "BL">Start 25, 4GB + micro-SDHC, MyDrive Connect NAV3
    but in USA
    "BL">VIA 1500 / 1505, 4GB + micro-SDHC, MyDrive Connect NAV3

    So I doubt if your device came with 'lifetime' maps :( , so no the will not be a refund
    Help others identify useful content :- - If someone posted something that was helpful? Click the Like button 👍

    If someone answered the question you asked? Answer Yes to "Did this answer the question? Yes · No"
Sign In or Register to comment.

Who's Online84

bastle
bastle
digeko
digeko
Dreimi
Dreimi
jules_m10
jules_m10
Lenkstange
Lenkstange
marco130
marco130
mastaghandi
mastaghandi
mojomantra
mojomantra
YamFazMan
YamFazMan
+75 Guests