Try to explain it — TomTom Community

Try to explain it

Disco DaveDisco Dave Posts: 3 [Apprentice Traveler]
edited January 2019 in TomTom Services
When I type in post code, looks like it is foreign places, when I type in postcode and click enter it just goes back to the home screen, also when I turned it on was trying to find satalite still on and says configuration but don't want to make it worse, any help would be appreciated ?


  • NiallNiall Posts: 10,879
    @Disco Dave

    First identify your device, see

    When entering postcodes do not put a space in it

    Also do a soft reset, you will loose nothing, it is like rebooting your computer and reloads all the new files from an update.

    A soft reset :- with your device charged for at least 2Hrs "OR" have the device plugged into a power supply; press and hold your on/off button until you hear a drum-roll sound (or the TomTom hands symbol appears) then release the on/off button. Make sure you are outside and have a clear view of the sky (satellites)
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