can't connect rider 550 to iphone

Josse

I can't make a connection. Helpdesk talks about a button "Tomtom" services in the Tomtom menu but I can't find it. Anyone same experience ?

Aymara

Make sure, that Wifi is not connected. Otherwise Bluetooth on the Rider causes nothing but trouble.

In my case with an iPhone 6s and iOS 11.4.1 and a Sena 10R everything works like a charm ... except when connected to WiFi, then MyDrive and Traffic make trouble.

Aymara

Check, if this article helps:

http://uk.support.tomtom.com/app/answers/detail/a_id/23302/~/connecting-your-phone-for-data%2C-hands-free-calls%2C-and-smartphone-messages

But most important is, that WiFi is not connected, when setting up or connecting bluetooth!