Reset my tomtom clock

Nilsenjoo
Nilsenjoo Registered Users Posts: 2
Apprentice Traveler
edited January 24 in TomTom Sports
I am trying to reset my tomtom clock, but when i do so, nothing happens. It says that the clock is restored to the originalsettings, and when that is done. It says that i am Connected, but then it just goes back to the information screen and says that I need to reset the clock again.

I have tried this for 10 times now..

Comments

  • Niall
    Niall Posts: 11,115
    Superuser
    @Nilsenjoo

    There is nothing in your profile to say which device you have :( So it is difficult for us users to advise your next steps!

    Typically a possible solution is to get the latest GPSFixfile and to do a soft reset, you will loose nothing, it is like rebooting your computer and reloads all the new files from an update.

    A soft reset :- with your device charged for at least 2Hrs "OR" have the device plugged into a power supply; press and hold your on/off button until you hear a drum-roll sound (or the TomTom hands symbol appears) then release the on/off button. Make sure you are outside and have a clear view of the sky (satellites)
  • Nilsenjoo
    Nilsenjoo Registered Users Posts: 2
    Apprentice Traveler
    @Niall

    Thanks for your answear.

    I have the TomTom Multi-Sport GPS-clock.

    The screen at my clock just says that i need to plug in into my computer, and the computer says that I have to reset to originalsettings, and rest of the story is told, haha.

    So i can't get in to my clock settings etc :(
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,206
    Community Manager
    Can you try resetting your watch in recovery mode?
    https://uk.support.tomtom.com/app/answers/detail/a_id/17393#factory-reset-in-recovery

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