TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

Reset my tomtom clock

NilsenjooNilsenjoo Posts: 2 [Apprentice Traveler]
I am trying to reset my tomtom clock, but when i do so, nothing happens. It says that the clock is restored to the originalsettings, and when that is done. It says that i am Connected, but then it just goes back to the information screen and says that I need to reset the clock again.

I have tried this for 10 times now..

Comments

  • NiallNiall Posts: 10,501 Superuser
    @Nilsenjoo

    There is nothing in your profile to say which device you have :( So it is difficult for us users to advise your next steps!

    Typically a possible solution is to get the latest GPSFixfile and to do a soft reset, you will loose nothing, it is like rebooting your computer and reloads all the new files from an update.

    A soft reset :- with your device charged for at least 2Hrs "OR" have the device plugged into a power supply; press and hold your on/off button until you hear a drum-roll sound (or the TomTom hands symbol appears) then release the on/off button. Make sure you are outside and have a clear view of the sky (satellites)
    Help others identify useful content :- - If someone posted something that was helpful? Click the Like button 👍

    If someone answered the question you asked? Answer Yes to "Did this answer the question? Yes · No"
  • NilsenjooNilsenjoo Posts: 2 [Apprentice Traveler]
    @Niall

    Thanks for your answear.

    I have the TomTom Multi-Sport GPS-clock.

    The screen at my clock just says that i need to plug in into my computer, and the computer says that I have to reset to originalsettings, and rest of the story is told, haha.

    So i can't get in to my clock settings etc :(
  • JürgenJürgen Posts: 4,722 Community Manager
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