Cannot start My Drive Connect. Get message 'MyDrive Connect is running. Please close it first'.

Squiffy

I got the message after I was asked to do a MyDrive Connect update.
I have tried to uninstall - same message.
Switched startup to 'disabled' - same message.
No obvious app processes running on task manager.
Occasonally I get a message saying 'New version of software required', so I download it and guess what... same message!
Occasionally my sat nav (a 510) says it is connected (!?!) but there is no app running on the desktop. Weird...

Suggestions appreciated.

dhn

Try this:

-Get the FREEWARE version of Revo Uninstaller from here: https://www.revouninstaller.com/revo_uninstaller_free_download.html
-Completely remove MyDriveConnect from your computer.
-Get a fresh copy at tomtom.com/getstarted
-Install without the device connected to the computer
-Connect your device.

Any better?