via 120 live updates

would be decent if tomtom would allow an archive link so we could download the last update that was available for our devices. disgraceful backup, will never purchase another product from these guys

Comments

  • YamFazManYamFazMan Posts: 14,504 Superusers
    Hi
    @deons

    Reset option... 'Recovery Mode'
    See... https://uk.support.tomtom.com/app/answers/detail/a_id/1898
    Note... Rolls the devices Application back to the previous version
    After initiating 'Recovery Mode' you may/will have to re-install the latest device Application

    Important... Before initiating recovery Mode the device must be capable of being shown as connected in MyDrive Connect
    Get MyDrive Connect Here... www.tomtom.com/getstarted

    ATB YFM
    Help others identify useful content...
    If someone posted something that was helpful?
    Click the 'Like' > 👍 Icon
    ____________________________

    If someone answered your question?
    Please answer 'Yes' to Did this answer the question? 'Yes' < >' No'
    ____________________________
  • deonsdeons Posts: 2 [Apprentice Traveler]
    the last map update, sorry
  • YamFazManYamFazMan Posts: 14,504 Superusers
    Hi
    @deons

    I assume you have a Via 120, 2GB + micro-SDHC, MyDrive Connect NAV3 device with the serial number beginning with 'AN' that is Eol (End Of Life)

    See Tomtom FAQ Here... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB

    The result for Serial Number starting with 'AN'
    Your device is a TomTom Via 120 with 2GB memory and it updates through MyDrive Connect.
    Important:​ Your device is no longer supported through phone or email, and it's not possible to buy new maps and services for your device. You can still get help through our user forum and FAQs. More information.
    ____________________________________

    Tomtom EOL (End of Life)
    Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured

    See VikramK Post (TomTom Staff) Here....
    https://en.discussions.tomtom.com/news-and-announcements-37/end-of-life-device-with-lifetime-maps-1032484/index1.html#post1207861
    ________________________________

    If you have Lifetime Maps or an existing Map Subscriptions Call Tomtom Support...

    When calling....
    Tomtom are monitoring Eol support by an Auto Response Phone System
    When prompted DO NOT provide your Tomtom model information... Wait for a live agent to respond


    [h3]Phone Tomtom Support...[/h3]Here...https://en.discussions.tomtom.com/travel-lounge-154/customer-support-phone-numbers-988105

    ATB YFM
    Help others identify useful content...
    If someone posted something that was helpful?
    Click the 'Like' > 👍 Icon
    ____________________________

    If someone answered your question?
    Please answer 'Yes' to Did this answer the question? 'Yes' < >' No'
    ____________________________
Sign In or Register to comment.

Who's Online14

Nancy_Cloake
Nancy_Cloake
+13 Guests