Tomtom V10.15 Latest update corrupted

skaterboy
skaterboy Registered Users Posts: 20
Master Explorer
edited January 2019 in MyDrive Connect
Can anyone assist with the latest Tomtom update in my drive for my rider40 version v10.15. It will get close to completition then fails .. Mydrive states corrupted and gives option to repair but then cycles back to latest update which again fails to download. It now seems to me that everytime i download a major update it becomes corrupted and will not work, I am running the same virus protection with unchanged setting from last update my TOMTOM RIDER 40 AGAIN NOW SHOWS NO MAPS AVAILABLE .

Thanks Mark

Comments

  • VikramK
    VikramK Administrators Posts: 13,721
    Moderator
    Hi skaterboy

    I would suggest that you try the steps as below:

    # Exit/quit MyDrive Connect from the notification area.

    # Delete the HOME3 folder(hidden) on your computer.
    Location of the folder:- C:\Users\USERNAME\AppData\Local\TomTom(USERNAME is the user name for your computer)

    # Remember when you start a fresh download, its important that you install one item at a time instead of clicking on update all.

    Regards
    Vikram :)
  • DLB6
    DLB6 Registered Users Posts: 20
    Master Explorer
    skaterboy wrote:
    Can anyone assist with the latest Tomtom update in my drive for my rider40 version v10.15. It will get close to completition then fails .. Mydrive states corrupted and gives option to repair but then cycles back to latest update which again fails to download. It now seems to me that everytime i download a major update it becomes corrupted and will not work, I am running the same virus protection with unchanged setting from last update my TOMTOM RIDER 40 AGAIN NOW SHOWS NO MAPS AVAILABLE .

    Thanks Mark


    I am at the same cross roads as you are. Did you ever get your update to work correctly?