Can't update or newly install Sports Connect on Windows 10

Tonvoogt Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
After connecting the golfer watch 2se, Sports connect notifies to update OR close. The update however doesn't install and gives no fail notification what so ever. Removing the software only resulted in the same error trying to newly install Sports Connect. My PC is Windows 10 with all the latest updates. Notification in the windows logbook: " TomTomSportsConnectInstaller.exe - Application Error : The application was unable to start correctly (0xc000007b). Click OK to close the application. "
Any solution?


  • tfarabaugh
    tfarabaugh Posts: 16,943
    At this point I would suggest calling Customer Support to see what they can do. They can more deeply investigate and diagnose problems than we can here on the user forum. To get the number for Customer Support, choose Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helps answer your question. If so, please mark it as a solution so others can look for it if they have the same question.